Delivery

We deliver prescription medications and store items to your home, office, or hotel anywhere in New Mexico. There are three delivery options to choose from to help fit your needs.

Additionally, delivery patients with maintenance medications are enrolled in our Medsync program. We do all the work to keep you on track with your medications, so you don’t have to. Click on the link to learn more about Medsync. Card or check is accepted for payment of fees, copayments, or retail charges. Note that we no longer accept cash as a form or payment.

(US Federal Reserve FAQ regarding acceptance of cash as a form of payment)

In Person Premium Delivery

A pharmacy staff member brings your medication right to your door with same day service available. In person delivery is only available within the Albuquerque area. Range limitations apply. Overnight and 2-day delivery are available throughout New Mexico for anyone outside our Albuquerque delivery range.

  • Same day delivery requests must be made to the pharmacy by 12:00PM.
  • Premium delivery is not an “on demand” service and deliveries are made only between the hours of 1PM – 4PM Monday – Friday.
  • A delivery fee of $5.00 in the downtown area and $10.00 elsewhere in our delivery range will apply.*
  • Urgently needed medications such as antibiotics are delivered free of charge.
    • The definition of an urgently needed medication is determined based the clinical judgement of the pharmacist.

*We offer free in person premium delivery to several retirement communities in the Albuquerque area. Call the pharmacy to see if your retirement community qualifies, or if you would like to learn how to start free delivery to your retirement community.

Overnight Delivery

Did you forget to refill an important medication or over the counter item, but don’t need it immediately? This may be the right service for you. We can deliver your items via parcel carrier to your home, office, or hotel.

  • A delivery fee of $7.99 will apply to overnight deliveries.

Free 2 Day Standard Delivery

This is a great option for all your maintenance medication or regular over the counter needs. Your items will be delivered by parcel carrier.

  • The is no fee for 2 Day Standard Delivery

Delivery Terms of Service

  • Same day deliveries of urgent need medications are limited to 3 instances a month (for non-retirement community patients).
  • All delivery patients are required to take part in Medsync as eligible based on their insurance coverage.
  • In person delivery subject to a limited delivery area within the Albuquerque metro area as determined by the pharmacy.
  • A valid credit card is required to be kept on file for copays, retail charges, or fees associated with any non-premium delivery service.
  • The pharmacy is not responsible for non-premium delivery transit times or packages lost in transit.
    • Delivery times are quoted based on carrier expectations and subject to carrier limitations.
    • Claims should be opened with the parcel carrier for any packages lost in transit.
    • The pharmacy may replace lost or stolen prescription medications at its discretion as a courtesy.
  • Please contact the pharmacy as soon as possible if you are not going to be home to receive the requested delivery.
    • Redelivery may be subject to a $5.00 fee depending on the circumstances at the discretion of the pharmacy.
    • Alternate arrangements are available if you know you will not be home.
    • Alternate arrangements are available if you know you will not be home.

By choosing to take part in the delivery services offered by our pharmacy you agree to these terms of service and limitations herein, and release FarmaKeio ExpressMeds, its associated businesses, and subsidiaries of any claims of deliveries lost in transit or stolen after delivery. Any participants utilizing delivery services agree to pay associated fees, retail charges, or copays for which you will be required to maintain a valid credit card on file with the pharmacy as outlined above. Delivery services are nonbinding and may be terminated by either the pharmacy or patient at any time. The pharmacy reserves the right to cease delivery services to specific individuals, specific areas, or overall, at its discretion.